Dollfie Dream Ranka and Sheryl announced!

Thank you hitoma!

Paid for Sheryl. Just a little while longer

Paid for Sheryl! I haven't done a preorder since Saber Extra so it's nice that they've been able to keep on schedule this time, even if it's a really expensive dolly month for me $_$

I got my preorder invoice today as well. I have no idea what to think, because while I placed a preorder, I also cancelled the pre-order in the cancellation window. The invoice shows what I ordered, however, when I click the link it has a blank invoice with my info on it. Hm.

 

Found part of the problem: I apparently have two volks webstore accounts accidentally. I cannot access the one attached to the Macross preorder.

 

The second part of the problem is that volks does not seem to care I cancelled during the pre-order. I sent them a copy of the email they had sent me saying that my pre-order was cancelled in the cancellation period, but they said that 'because the dolls are made-to-order, if i do not pay for the doll, they will have to suspend my account' and they ended with, 'i hope you understand'.

 

Uhhhh.

I got my preorder invoice today as well. I have no idea what to think, because while I placed a preorder, I also cancelled the pre-order in the cancellation window. The invoice shows what I ordered, however, when I click the link it has a blank invoice with my info on it. Hm.

 

Found part of the problem: I apparently have two volks webstore accounts accidentally. I cannot access the one attached to the Macross preorder.

 

The second part of the problem is that volks does not seem to care I cancelled during the pre-order. I sent them a copy of the email they had sent me saying that my pre-order was cancelled in the cancellation period, but they said that 'because the dolls are made-to-order, if i do not pay for the doll, they will have to suspend my account' and they ended with, 'i hope you understand'.

 

Uhhhh.

 

 

Whaat? That makes no sense. If you canceled during the cancellation period, you shouldn't have to pay for it. I assume you canceled the order on the account you purchased them on? Because it says you have to use your registered email address.

 

 

Pre-Order Cancellation

Cancellation period for your pre-orders:

November 22 (Sat), 2014 ~ 24:00 on January 18 (Sun), 2015 (Japan time)

If you want to cancel your pre-order, please contact us (shopos@volks.co.jp) with your name and pre-order number using your registered email address no later than January 18 (Sun) 24:00 (Japan time).

 

*Please note that if you cancel your pre-order after January 18 (Sun) 24:00 (Japan time), your user account will be suspended and we will decline to do business with you in the future.

 

 

 

If you can't get them to cancel it for good and they make you pay, I suggest quickly doing a Split in the group / split orders or using the market place to sell them or simply pay for the doll.

I got my preorder invoice today as well. I have no idea what to think, because while I placed a preorder, I also cancelled the pre-order in the cancellation window. The invoice shows what I ordered, however, when I click the link it has a blank invoice with my info on it. Hm.

 

Found part of the problem: I apparently have two volks webstore accounts accidentally. I cannot access the one attached to the Macross preorder.

 

The second part of the problem is that volks does not seem to care I cancelled during the pre-order. I sent them a copy of the email they had sent me saying that my pre-order was cancelled in the cancellation period, but they said that 'because the dolls are made-to-order, if i do not pay for the doll, they will have to suspend my account' and they ended with, 'i hope you understand'.

 

Uhhhh.

 

 

Whaat? That makes no sense. If you canceled during the cancellation period, you shouldn't have to pay for it. I assume you canceled the order on the account you purchased them on? Because it says you have to use your registered email address.

 

 

Pre-Order Cancellation

Cancellation period for your pre-orders:

November 22 (Sat), 2014 ~ 24:00 on January 18 (Sun), 2015 (Japan time)

If you want to cancel your pre-order, please contact us (shopos@volks.co.jp) with your name and pre-order number using your registered email address no later than January 18 (Sun) 24:00 (Japan time).

 

*Please note that if you cancel your pre-order after January 18 (Sun) 24:00 (Japan time), your user account will be suspended and we will decline to do business with you in the future.

 

 

 

If you can't get them to cancel it for good and they make you pay, I suggest quickly doing a Split in the group / split orders or using the market place to sell them or simply pay for the doll.

 

If this is the situation then that's ridiculous there's no reason you should have to pay for it especially if you have the email THEY sent to you this is their mistake. Your account shouldn't be blacklisted! There's no reason this doll cannot go with the other dolls that are unpaid for.

 

I suppose you could set up a split I know a few people who are looking for her. I don't think you should have to do this though if this is not your fault.

Nice Volks real nice

Edited October 9, 2015 by Guest

Wow, that's the first time I've seen that! Seling your order is a really good suggestion, but if you can't access the account(?!?) I'm not sure how you could pay for the order. Surely there's a way to make the account accessible? I surely would hate to see you get banned from Volks because of their screw up. If you canceled, how do they expect that you wouldn't know it wasn't really canceled?? Volks, it really is your job to eat this one. It's not like you couldn't get them to sell at a Dollpa after event...

 

~Sister Kyoya

Can anyone from europe tell me how much Sheryls shipping was? I am trying to calculate her price... But it is hard if Volks does not tell you how much shipping you have to pay XD

Can anyone from europe tell me how much Sheryls shipping was? I am trying to calculate her price... But it is hard if Volks does not tell you how much shipping you have to pay XD

 

For me the shipping for Sheryl &two outfit sets was 6400 yen (6200 + 200 insurance)

Sub Total : 74,520 yen

Shipping Charge : 4,700 yen

Commission : 2,738 yen

EMS Insurance : 150 yen

Total Amount : 82,108 yen

 

My costs for Sheryl only, for whoever's reference.

And I'm tossing in my numbers as well for reference if anyone needs/wants it. Shipping was 8200 yen plus 350 yen insurance for Sheryl, Ranka, and one outfit to WA, USA.

 

~Sister Kyoya

I did a mock payment (closed out of the window before making the payment) and this will be my costs.

 

I purchased Sheryl AND Ranka only. They will be shipped to MN, USA.

 

Sub total (with fee) 146,880 yen

Shipping Fee 7,500 yen

Handling Fee 5,300 yen

EMS insurance 350 yen

Total Amount 160,030 yen

 

 

 

I'm planning on paying for them on the 14th. I'm just waiting for the remaining money to get transferred over to my Paypal account. Which is only $70 usd. I could have already paid for them if I would have shoved my whole check into the bank then paypal, like I thought about doing.

Commission fees can be avoided by paying with a credit card; that fee is likely the paypal fees.

 

My reference numbers for Ranka + Interstellar Flight outfit:

Sub Total: 82,944 yen

Shipping Charge: 4,700 yen

Commission: 0 yen

EMS Insurance: 200 yen

Total Amount: 87,844 yen

Sheryl and casual outfit...

 

Sub total (with fee) 84.456 yen

Shipping Fee 3.500 yen

Handling Fee 0 yen

EMS insurance 200 yen

Total Amount 88.156 yen

8200yen here as well for both girls and an outfit each for shipping to Canada.

Volks sent me a reset for my account but I can't log in at all, still. I'm starting to wonder if the account has already been suspended or removed, even though they said it wasn't. I can't get to the invoice for Sheryl even if I wanted to pay, so I'm not really sure what Volks is doing.

Volks sent me a reset for my account but I can't log in at all, still. I'm starting to wonder if the account has already been suspended or removed, even though they said it wasn't. I can't get to the invoice for Sheryl even if I wanted to pay, so I'm not really sure what Volks is doing.

 

I couldn't log in to my account using Chrome. Maybe try a different browser?

Hye guys, I have a Sheryl I don't want if someone wants her? Please PM me, everyone from my threads has backed out and I am kind of freaking out because it is my friend's account.

 

I pmed the last person who wanted her and waiting on their reply, but it's been a while since I made that thread, so I'm pretty sure they won't want her.

Hye guys, I have a Sheryl I don't want if someone wants her? Please PM me, everyone from my threads has backed out and I am kind of freaking out because it is my friend's account.

 

I pmed the last person who wanted her and waiting on their reply, but it's been a while since I made that thread, so I'm pretty sure they won't want her.

I know mizya is looking for Sheryl's head & possibly body in the "Looking For" section. Maybe try messaging her and see if she's interested

Volks just sent me an email --> Notice of Credit Card Payment Procedures Completion

6 day after my payment, so my card was charged today...?

Volks just sent me an email --> Notice of Credit Card Payment Procedures Completion

6 day after my payment, so my card was charged today...?

Yes, the first payment is just a reservation, when you get that mail they charge it.

Volks sent me a reset for my account but I can't log in at all, still. I'm starting to wonder if the account has already been suspended or removed, even though they said it wasn't. I can't get to the invoice for Sheryl even if I wanted to pay, so I'm not really sure what Volks is doing.

 

I couldn't log in to my account using Chrome. Maybe try a different browser?

 

 

i did try a couple browsers, even mobile, and none of them worked. Volks reset it again somehow and gave a new password and I got in. But they sent me a notice letting me know that they still want me to pay for Sheryl. So... Looks like they're not eating this one. Even with my copy of the cancellation. I do still love Sheryl.. but I was not prepared for this.

 

Here's what a cancellation would look like if they had really kept it:

Hye guys, I have a Sheryl I don't want if someone wants her? Please PM me, everyone from my threads has backed out and I am kind of freaking out because it is my friend's account.

 

I pmed the last person who wanted her and waiting on their reply, but it's been a while since I made that thread, so I'm pretty sure they won't want her.

 

I know that KonekoHigure who was already noted in your split thread is still intersted by Sheryl's head !

Hye guys, I have a Sheryl I don't want if someone wants her? Please PM me, everyone from my threads has backed out and I am kind of freaking out because it is my friend's account.

 

I pmed the last person who wanted her and waiting on their reply, but it's been a while since I made that thread, so I'm pretty sure they won't want her.

 

Hello!

I'm looking for Both Sheryl and Ranka complete sets. I'm new to this forum and can't send any pm's sadly.

I'm just barely in 2nd shipment!! Wooo! (I ordered Dec 18th)

 

I can't wait for my Ranka to get home, I've slowly been hoarding a bunch of stuff just for her