Volks no longer going to accept Paypal?

I saw someone bring this up on DOA but does this screw over anyone who has preordered Saber or Jeanne with the intention of paying only via PayPal? What would happen if someone wasn’t able to get a card for whatever reason?

I saw someone bring this up on DOA but does this screw over anyone who has preordered Saber or Jeanne with the intention of paying only via PayPal? What would happen if someone wasn’t able to get a card for whatever reason?

 

Uhm...ppl weren't able to preorder Jeanne or Saber with PP as payment method in the first place from Volks International. (I suppose you have to pay the remaining amount with CC as well when paying the deposit with CC?) That's also the reason why I'm getting my Saber from someone else. Or are you talking about Volks USA?

 

Anyway, I have asked Volks via mail and they told me...

 

"We are sorry to inform you that it has not been decided yet when we will make PayPal payment available again.

 

Also as the sales methods of our future releases have not confirmed yet, we cannot say if PayPal Payment will be available or not in lotteries or events."

 

At least it's also not certain that PP will be unavailable for good.

So what may be worse is that there are rumors on DOA that Volks USA may close. There is detail on Nakitaninja’s blog, but Nakitaninja is careful to stress that it is still rumor at this point.

 

I’m a bit skeptical myself because they seem to be ramping up services, and not down.

So what may be worse is that there are rumors on DOA that Volks USA may close. There is detail on Nakitaninja’s blog, but Nakitaninja is careful to stress that it is still rumor at this point.

 

I’m a bit skeptical myself because they seem to be ramping up services, and not down.

 

I don't believe any of it personally; I think that blog is sharing more gossip and rumors than actual "inside intel" and we haven't seen any actual supporting evidence. I also haven't seen/heard the rumor from ANY other source other than that one... if it were real, I think we'd see info from multiple sources.

 

Honestly, I've really started doubting everything posted there, myself, especially after that recent post about bullying (which I thought was a huge example of that blogger BEING a super-nasty bully herself) which shows the author really lacks a good sense of judgment but possesses a heightened sense of drama.

 

Returning to the main discussion; one of my credit cards won't work on VolksJP and the other will. They're both VISA credit cards, essentially the same but issued by different banks, and I've been told it's a matter of security on the bank's end whether or not the transaction will/won't go through.

Returning to the main discussion; one of my credit cards won't work on VolksJP and the other will. They're both VISA credit cards, essentially the same but issued by different banks, and I've been told it's a matter of security on the bank's end whether or not the transaction will/won't go through.

 

If the bank is the one causing the block, is it not something where you can contact the bank/card services to let them know that the charge is legitimate?

I ask because I also have a bank issued VISA card, which is debit but apparently can be used as a credit card as well (I'm not sure of the details). In any case, it's the only method of payment I'd have once they eliminate Paypal.

Given all your experience in the hobby that actually makes me feel a lot better. As I said I felt skeptical about it, but I’d be really sad if they closed too.

 

The issue with 3D Secure is that some companies don’t even seem to have it on their radar. I called one card company to ask about it, and they had no idea what Verified by Visa even was. More and more vendors in Japan seem to be requiring it, so I’m curious if there is some new regulation there.

The credit card I use has the feature where if a charge is flagged as potentially fraudulent, it is declined but I get a text immediately asking if I made the charge. I respond to that and the block is lifted and I can immediately resubmit.

 

This has triggered every(?) time I've ordered on Volks Japan, but I've never had a problem clearing it and having it work the second time.

 

As far as the Volks USA rumor, I don't believe it either. While business plans can certainly change, they've been adding things, with the SD Full Choice system, and earlier this year they sent that email saying they were going to have more participation in the Dolpa After events.

 

The issue with 3D Secure is that some companies don’t even seem to have it on their radar. I called one card company to ask about it, and they had no idea what Verified by Visa even was. More and more vendors in Japan seem to be requiring it, so I’m curious if there is some new regulation there.

As far as I was ever able to determine, in the US, none of the major card issuers support this; some of them used to and dropped it; I know this was true for Barclays. Local banks that still have their own cards seem more likely to have it as an option though (and on their debit cards sometimes as well) but I'm still not sure how common it is. My bank here used to have it available on their card but then they switched to a different regional issuer and the feature went away.

 

It seems to be far more common outside the US. Some of the major card issuers here that also issue cards in other countries support it there. American Express has their own version that they support in Asia.

 

That said, Mandarake requires it and has for a few years, yet some cards that don't actually have it seem to work there anyway. They go through another page that checks for the feature and then the charge is still approved.

 

I feel like it's a flawed system for various reasons. It exposes your info to yet another party (Arcot Systems or maybe someone else in some cases), and unless every store everywhere required it, there's not much point in it from the consumer standpoint, except extra hassle. If someone steals your card with the feature enabled, they can't shop at the relatively few places that require it, but they can still run up a bill at Amazon and thousands of other stores, so what's the point?

Edited June 22, 2018 by Guest

Thanks for bringing up this topic - I had no idea about Volks no longer accepting Paypal. I agree with other people about using either a credit card or a prepaid card (I get prepaid cards at my local drugstore for gaming or other purchases).

 

Since no one else mentioned it yet, I thought I would just toss in my 2 cents (mostly to caution anybody who is selling on a regular business with Paypal or own a business and uses Paypal) to say that it doesn't entirely surprise me that they'd stop accepting Paypal. I don't use ebay that much anymore - only to sell odds and ends here and there when needed (and maybe do a random purchase if necessary) but from what I know, there's been quite a bit of fraud in the form of chargebacks with Paypal and ebay. ebay and Paypal almost always side with the buyer when there is a dispute - which means if you're not carefully dobleepenting your end of things as a seller, you can get screwed out of your money. I remember reading stories about sellers selling things, shipping them to the buyer, the buyer then turns around and tells Paypal that the seller didn't uphold their end in shipping out what they wanted, Paypal reverses the charges and the buyer sends back the seller something that the seller clearly didn't ship out in the first place (ex. a brick, or maybe a personal unwanted item, etc.). Then the seller has to go and dispute this with Paypal which can literally take forever, even with well dobleepented evidence that they've legitimately sold and shipped the right item.

 

I also remember watching a YouTube video of a girl who is an artist having a problem with Paypal and her shop (not sure what website her shop was on but I don't think it was ebay from what I remember). ***EDITED NOTES FROM BELOW - thank you to Kushina for providing the link for Minnie's video - the girl I was referring to. I had seen this video many months ago and did my own research regarding Paypal seller disputes so I think I got the details wrong for Minnie's specific story due to the fact that I had read so many other accounts of their own situations. I apologize for the incorrect information - please watch Minnie's video for yourself if you would like to hear her story:

 

So yeah basically what I'm saying is, Paypal is great for buyers and *small* selling of things that aren't of huge value. But it's not great for sellers/businesses in my opinion if you're constantly using their service - who knows if you'd wind up in a similar situation as the above. I'm not saying that anybody has tried to send a brick to Volks or anything crazy like that, but maybe they've had their own issues with Paypal similar to the above.

 

(EDIT: I am making corrections on this post due to the fact as I stated early on that I had seen Minnie's YouTube video months ago. Since that time I did my own research to look at various Paypal seller related stories. I apologize for giving out the wrong information regarding Minnie's own Paypal seller story and am correcting it. I still stand by what I said before "be cautious". If Paypal works for you as a seller, all the more power to you )

Edited June 23, 2018 by Guest

I've read of issues like that too. Personally I've always felt that a potential danger is that Paypal is essentially operating as a financial institution, without being bound by the same regulations actual financial institutions like banks are.

 

I've had issues with them as well; unable to access payments made to me.

I guess Paypal thought that the activity was suspicious so they held onto that money (I think it was something like $800 maybe?

This is a bit off topic, but this is standard procedure from PayPal, and it's not about them thinkign it's suspicious activity. If you want to acquire more than about $1000 within a certain time period (I think a month) in your account, you need to verify it, which is done with showing ID and proof of address (and this is done only one time, once you have verified your account, you don't have to do it again). I don't know why that girl had so much problem that it took 8-9 months. My friend had a problem that she lived in the house I was paying rent for and her parents' house's bills were under their name, so she had no proof of living in the addresses she was using on PayPal, but that's not really PayPal's fault. I don't know if the girl had a similar problem, but my friend solved this within 1-2 months. We were running a Leekeworld GO and that's how we found out.

I also remember watching a YouTube video of a girl who is an artist having a problem with Paypal and her shop (not sure what website her shop was on but I don't think it was ebay from what I remember).

Watched the same video. I think you mean Minnie?

Really interesting to see, I used Paypal a lot in the past, but that actually made me more careful. (At least as a private seller )

I've read of issues like that too. Personally I've always felt that a potential danger is that Paypal is essentially operating as a financial institution, without being bound by the same regulations actual financial institutions like banks are.

 

I've had issues with them as well; unable to access payments made to me.

 

I honestly had never thought about it because I used it so much as a buyer but after watching the other girl's video, I became much more aware of the issue you're talking about and yes, I fully agree. I still use Paypal as a buyer but if I ever decide to sell things, I don't know if I will use their service or not.

 

This is a bit off topic, but this is standard procedure from PayPal, and it's not about them thinkign it's suspicious activity. If you want to acquire more than about $1000 within a certain time period (I think a month) in your account, you need to verify it, which is done with showing ID and proof of address (and this is done only one time, once you have verified your account, you don't have to do it again). I don't know why that girl had so much problem that it took 8-9 months. My friend had a problem that she lived in the house I was paying rent for and her parents' house's bills were under their name, so she had no proof of living in the addresses she was using on PayPal, but that's not really PayPal's fault. I don't know if the girl had a similar problem, but my friend solved this within 1-2 months. We were running a Leekeworld GO and that's how we found out.

 

That does make sense - if I was on their end I'd probably do the same. Kushina actually just posted the link of the girl's video that I was referring to and it's been a while since I watched it but from what I remember, the girl did what Paypal asked of her so I don't know what the hold up was. I'm glad at least that your friend's situation worked out. I just don't think that the other girl's situation (the one from the video) is an isolated incident based on the comments on her video. I realize it's the internet and anybody can say whatever they want but it's enough to at least just say: use caution.

 

I also remember watching a YouTube video of a girl who is an artist having a problem with Paypal and her shop (not sure what website her shop was on but I don't think it was ebay from what I remember).

Watched the same video. I think you mean Minnie?

Really interesting to see, I used Paypal a lot in the past, but that actually made me more careful. (At least as a private seller )

 

Yes! That is her - I'm sorry I couldn't remember her name or the link (otherwise I would have tried to find the video myself). I forgot how I first stumbled upon the video - I think it was just a late night of going from one suggested video to the next but I am so glad I watched it. I felt horrible for her but so thankful she shared her story.

This is a bit off topic, but this is standard procedure from PayPal, and it's not about them thinkign it's suspicious activity. If you want to acquire more than about $1000 within a certain time period (I think a month) in your account, you need to verify it, which is done with showing ID and proof of address (and this is done only one time, once you have verified your account, you don't have to do it again). I don't know why that girl had so much problem that it took 8-9 months. My friend had a problem that she lived in the house I was paying rent for and her parents' house's bills were under their name, so she had no proof of living in the addresses she was using on PayPal, but that's not really PayPal's fault. I don't know if the girl had a similar problem, but my friend solved this within 1-2 months. We were running a Leekeworld GO and that's how we found out.

 

That does make sense - if I was on their end I'd probably do the same. Kushina actually just posted the link of the girl's video that I was referring to and it's been a while since I watched it but from what I remember, the girl did what Paypal asked of her so I don't know what the hold up was. I'm glad at least that your friend's situation worked out. I just don't think that the other girl's situation (the one from the video) is an isolated incident based on the comments on her video. I realize it's the internet and anybody can say whatever they want but it's enough to at least just say: use caution.

 

Well, after watching the video, many of your details were quite off. It wasn't 8-9 months, it was one. It also wasn't $800, it was a lot more than that (probably around 11k GBP).

 

Her experience with support is, of course, concerning. I can appreciate how cash can be tight when running a real small business, if you don't have a comfortable line of credit. Her theory about PayPal intentionally making the process convoluted for interest is a little silly. One month's interest on 11k GBP cash is nothing.

 

Personally I've never had any issues with PayPal support. I process on average around 5k USD in payments a month. I've never had to submit anything to do my monthly withdrawals. May be different because I'm in US though.

I saw someone bring this up on DOA but does this screw over anyone who has preordered Saber or Jeanne with the intention of paying only via PayPal? What would happen if someone wasn’t able to get a card for whatever reason?

 

Uhm...ppl weren't able to preorder Jeanne or Saber with PP as payment method in the first place from Volks International. (I suppose you have to pay the remaining amount with CC as well when paying the deposit with CC?) That's also the reason why I'm getting my Saber from someone else. Or are you talking about Volks USA?

 

Ah ok, I have never participated in a preorder (...or anything online at all besides buying a carry bag which I think I actually used ATM bank transfer for, I forget??) and didn’t know that the payment was different but I remembered people talking about using PayPal for preorder dolls or planning to, but I guess they meant VolksUSA.

 

Well, after watching the video, many of your details were quite off. It wasn't 8-9 months, it was one. It also wasn't $800, it was a lot more than that (probably around 11k GBP).

 

Her experience with support is, of course, concerning. I can appreciate how cash can be tight when running a real small business, if you don't have a comfortable line of credit. Her theory about PayPal intentionally making the process convoluted for interest is a little silly. One month's interest on 11k GBP cash is nothing.

 

Personally I've never had any issues with PayPal support. I process on average around 5k USD in payments a month. I've never had to submit anything to do my monthly withdrawals. May be different because I'm in US though.

 

Yes, I do realize some of the details were off - as I mentioned in the post that that may be the case considering I watched the video a long time ago (I will go back to edit my original post to put in the correct details). After I had initially seen that girl's video months ago, I decided to look at more people's accounts so it's highly possible I was remembering different Paypal related stories. In any case, my point was simply "be cautious". If you decide Paypal is good for you as a seller, all the more power to you

Ah ok, I have never participated in a preorder (...or anything online at all besides buying a carry bag which I think I actually used ATM bank transfer for, I forget??) and didn’t know that the payment was different but I remembered people talking about using PayPal for preorder dolls or planning to, but I guess they meant VolksUSA.

 

They have changed their payment rules for pre-order dolls for Saber and Jeanne for the very first time, they have never asked for a deposit and cc-only payment before.

 

I'm wondering if it's b/c there were too many ppl who haven't paid past pre-orders. I have never seen any left-overs for sale.

 

CC-only makes sense when asking for deposits. otherwise ppl could easily get their money back, i think. I never expected Volks might decide to abandon PP entirely. ;-; I'm really curious what they'll decide for the next online lottery.

The FGO page states that "deposit must be paid through credit card only" but also states that "you can use credit card or paypal to pay the balance". I just emailed Volks to ask if the discontinued usage of paypal will affect those who placed preorders for Saber/Ruler and had been planning to pay the balance with paypal.

The FGO page states that "deposit must be paid through credit card only" but also states that "you can use credit card or paypal to pay the balance". I just emailed Volks to ask if the discontinued usage of paypal will affect those who placed preorders for Saber/Ruler and had been planning to pay the balance with paypal.

 

Oh, ok. Didn't know they were treating the deposit and balance differently. It would be a joke if this wouldn't be possible in that case.

 

I'm still wondering why they can't tell whether or not paypal will be available again atm.

If Volks won't take paypal , I don't know how I'll buy from them now as I was never able to get my debit credit card to work with them.

If Volks won't take paypal , I don't know how I'll buy from them now as I was never able to get my debit credit card to work with them.

Maybe you want to look into getting a prepaid card.

 

At least in Greece, it's free to get them issued, and their fee for loading money in them is 1%.

I guess Paypal thought that the activity was suspicious so they held onto that money (I think it was something like $800 maybe?

This is a bit off topic, but this is standard procedure from PayPal, and it's not about them thinkign it's suspicious activity. If you want to acquire more than about $1000 within a certain time period (I think a month) in your account, you need to verify it, which is done with showing ID and proof of address (and this is done only one time, once you have verified your account, you don't have to do it again). I don't know why that girl had so much problem that it took 8-9 months. My friend had a problem that she lived in the house I was paying rent for and her parents' house's bills were under their name, so she had no proof of living in the addresses she was using on PayPal, but that's not really PayPal's fault.[...]

This is exactly my problem. I haven't gotten anywhere near any of those limits, orders of magnitude under them, but PP has restricted my account to "medium" (which actually means I can't do anything at all) and the only dobleepents they'll accept are ones that only have my physical address on them, not the PO Box I actually get mail at. So there's no way to fix the problem for me. I can't even delete the account, which I guess is understandable but annoying.

 

The FGO page states that "deposit must be paid through credit card only" but also states that "you can use credit card or paypal to pay the balance". I just emailed Volks to ask if the discontinued usage of paypal will affect those who placed preorders for Saber/Ruler and had been planning to pay the balance with paypal.

From Volks point of view, it wouldn't surprise me if their line is "if you had a card you could make the deposit with, then you can also pay with that card" i.e. someone that only had Paypal couldn't have ordered in the first place.

Am I the only one here with the paypal debit card? It works exactly like a credit card but it takes directly from the paypal balance. I use that thing whenever a website won't accept paypal. It always works.

Am I the only one here with the paypal debit card? It works exactly like a credit card but it takes directly from the paypal balance. I use that thing whenever a website won't accept paypal. It always works.

 

Yeah, I was going to suggest getting a PP debit card but figured they may have discontinued issuing them when no one else mentioned them.

I got a reply from Volks. I think Paypal can still be used for the FGO preorder, and it seems like Volks is still planning to use Paypal but only for "reserved" items. Not sure if it means preorder or online lottery or both. Maybe just the items that require a deposit?

 

We are planning to make Paypal payment specially only for items that have been reserved.

*If changes are made, we will inform you in advance.

 

Specific payment method will be announced in "E-mail regarding payment" sent to autumn 2018 (JST).

Please wait for a while until we contact you.

Am I the only one here with the paypal debit card? It works exactly like a credit card but it takes directly from the paypal balance. I use that thing whenever a website won't accept paypal. It always works.

 

Yeah, I was going to suggest getting a PP debit card but figured they may have discontinued issuing them when no one else mentioned them.

Not to my knowledge. I recently got a new card with the chip on it (like a couple months ago, took paypal forever to update their card).