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Pickle

Need help with proxy YJA! purchase [SOLVED]

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Pickle

So, I've purchased from Buyee (YJA! proxy) before and have had no issues getting my item delivered to me. However, recently I won an auction on a 1/3 sized toy hand gun. In the title it was marked as for being able to be used with DDs, etc. It arrived at their warehouse and they said they couldn't send it via EMS so they would get an international shipping quote to me. A day or so later, I get a message saying:

Quote
This is the Buyee Customer Support.

Thank you for using our service.

 

We are writing about your package *omitted*, which is registered to your [My Page].

 

Upon confirmation of the package contents, in accordance to the Aviation Law and International Postal Regulations, the following item included in the package is prohibited from being shipped internationally using any couriers including Japan Post and UPS.

 

Package information:

-----------------------------------------

*omitted*

 

Prohibited Item:

Handgun

-----------------------------------------

 

Please choose one of the following options on how you would like to proceed with your package:

 

OPTIONS:

Ⅰ. Ship your item to a domestic (Japanese) address.

Ⅱ. Discard your item.

 

*Please note*

* Buyee is unable to cancel the transaction and return the item to the seller.

* If you choose option Ⅱ. and would like to discard your item, please note that we will require a payment for all the fees (such as domestic shipping fee, consumption tax, etc.) that were generated during the shipment to our warehouse.

 

In addition, we are unable to refund the item's purchasing cost if you choose to discard your item.

 

Please let us know your preferred option at your earliest convenience, and do not hesitate to contact us if you have any other questions or concerns.

 

Sincerely,

Buyee Customer Support

━━━━━━━━━━━━━━━━━━━━━━

Buyee Customer Service Office Hours:Weekdays, 10:00~17:00 (JST)

※Our office do not operate on weekends, holiday, so we will respond to your emails on the next business day.

Usually, prohibited items are put up in red text over said item but Buyee did not do so for this item. Had I known that they couldn't ship it to me, I wouldn't have bought it. But not being able to get any refund at all is a major problem especially since they did not have the red text above the auction (that usually states that there may be a risk they can't ship said item etc).

---

With all this in mind, I am asking if anyone living in Japan would be willing for my item to ship to them and for them to possibly ship it to me? May have to put orange tape around the barrel of the toy gun before shipping it to me (but put it on nicely so I can take it off once received). Or, I need someone from Japan to buy it from me. I will pay for shipping to the person living in Japan and for the shipping to me, if I don't sell it to someone in Japan.

To others who don't live in Japan, if you know anyone who does who'd be up to helping me out, please send them here or talk to them for me. I'd appreciate it a lot!

I need to get this done sooner rather than later, preferably. Otherwise, I don't know how long they will hold the item.

Item won was from this auction here:

https://buyee.jp/item/yahoo/auction/d321714609

Thank you for any and all help you guys!

- - -

Edit: Should I open a Paypal dispute to get a refund?

Edited by Pickle

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BeyondTime

I think how long they will hold items is on their website, but there may be a charge past a certain date. I haven't checked their rules and fees in a long time, so I don't recall the details.

 

From what I can tell though shipping replica firearms overseas is illegal period due to customs laws. Not sure an orange stripe is going to help you there. What's kind of strange to me is you would think that wouldn't apply to a 1/3 scale toy, which can't really be mistaken for a real gun. The law must be completely exclusionary.


The difference between Dollfie Dreams and Heroin? Heroin is illegal, Dollfie Dreams probably should be.

“Empty wallets, full hearts.” That’s probably an apt description for the effects of DD addiction

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finnleo
Not sure an orange stripe is going to help you there.

 

A few years back the original TF-Masterpiece Megatron had to be made special order for people in the USA, where they capped off the barrel with an orange cap as to mark it was clearly a toy, while the rest of the world could get it without any additional hoops and red tape.

 

so could be referring to that, but dunno would that pass mustard today.

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BeyondTime

 

A few years back the original TF-Masterpiece Megatron had to be made special order for people in the USA, where they capped off the barrel with an orange cap as to mark it was clearly a toy, while the rest of the world could get it without any additional hoops and red tape.

 

so could be referring to that, but dunno would that pass mustard today.

 

Some US cities restrict toy guns unless they have a stripe, but I don't know if that applies to overseas shipping. All the information I could find just called out replica firearms as unshippable internationally.


The difference between Dollfie Dreams and Heroin? Heroin is illegal, Dollfie Dreams probably should be.

“Empty wallets, full hearts.” That’s probably an apt description for the effects of DD addiction

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Pickle
Wolf said:
I think how long they will hold items is on their website, but there may be a charge past a certain date. I haven't checked their rules and fees in a long time, so I don't recall the details.

 

From what I can tell though shipping replica firearms overseas is illegal period due to customs laws. Not sure an orange stripe is going to help you there. What's kind of strange to me is you would think that wouldn't apply to a 1/3 scale toy, which can't really be mistaken for a real gun. The law must be completely exclusionary.

Wolf said:

 

Some US cities restrict toy guns unless they have a stripe, but I don't know if that applies to overseas shipping. All the information I could find just called out replica firearms as unshippable internationally.

I see. I'll have to look into that at some point. I hope it's still there on their website about how long they hold their items.

I think it is pretty ridiculous as it is clearly fake and cannot (to my knowledge) even shoot the toy replica bullets it comes with. I think the orange tape could help to indicate it is not real since people are that stupid in the U.S. that they could possibly think a tiny replica gun isn't a toy. I'm totally going to whip out a barely-bigger-than-my-finger-sized gun and shoot you with plastic bullets. Pew pew!

I just really want this thing or my money back since Buyee didn't have a warning at the top of the page like normal and won't refund me at all. I thought there may be a problem but not as big as this. If I couldn't have it, fine, but I at least want my money back in some fashion.

Don't know why replica guns are illegal when they can't even fire (I wouldn't even care if they opened the package to inspect it thoroughly). Sometimes I hate living here in the U.S.

---

That seriously sucks about what's been found about shipping internationally so far. I wish Buyee would have put the warning there. Hopefully someone can buy it or something can be done where it can be worked around. Maybe someone traveling from Japan back to the U.S. can get it and then take it with them? But that'd be asking way too much and it probably wouldn't fly knowing my luck.

(Heh, fly, puns...^^")

finnleo said:
Wolf said:
Not sure an orange stripe is going to help you there.

 

A few years back the original TF-Masterpiece Megatron had to be made special order for people in the USA, where they capped off the barrel with an orange cap as to mark it was clearly a toy, while the rest of the world could get it without any additional hoops and red tape.

 

so could be referring to that, but dunno would that pass mustard today.

I'm actually referring to air-soft guns. But with air-soft guns, they have to have a painted orange cap. Not sure if they are allowed to be shipped though internationally (I know they can within the U.S.). I just know the orange cap indicates to police officers that it is a toy and not a real gun. With this toy though, I mention tape instead of paint as I do not want the gun to have orange paint on it that I can't get off so I thought tape would do the trick in indicating that it is a toy, not a real gun.

Edited by Pickle

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Innocentsake

In regards to PayPal you can definitely do a PayPal claim against Buyee in order to get your money back. Explain that it was not made known to you that the item couldn't be shipped to you and that they refuse to refund you for their mistake. Most likely they will rule in your favor, but there are things to keep in mind.

 

-Should PayPal side with Buyee then you'll be out the money and item. And be blacklisted by Buyee.

 

-Should PayPal side with you then you'll get your money back, but Buyee will most likely ban you from using their service in the future.

 

So in either scenario you'll be losing something. If it were me I would PayPal claim if after talking to Buyee they refused to work with me on the issue. There are other proxy services out there that can be used. Hope you can get this resolved somehow

 

P.S. Also if you do decide to make a claim against them I would get any other items they are holding for you shipped just so you don't have to worry about those items being withheld from you. Not that I think they would do that, but better safe than sorry.

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Pickle
Innocentsake said:
In regards to PayPal you can definitely do a PayPal claim against Buyee in order to get your money back. Explain that it was not made known to you that the item couldn't be shipped to you and that they refuse to refund you for their mistake. Most likely they will rule in your favor, but there are things to keep in mind.

 

-Should PayPal side with Buyee then you'll be out the money and item. And be blacklisted by Buyee.

 

-Should PayPal side with you then you'll get your money back, but Buyee will most likely ban you from using their service in the future.

 

So in either scenario you'll be losing something. If it were me I would PayPal claim if after talking to Buyee they refused to work with me on the issue. There are other proxy services out there that can be used. Hope you can get this resolved somehow

 

P.S. Also if you do decide to make a claim against them I would get any other items they are holding for you shipped just so you don't have to worry about those items being withheld from you. Not that I think they would do that, but better safe than sorry.

Thank you for your help and insight, Innocentsake. I really appreciate it! I can try to contact them but from their e-mail, it does not look like I will be able to get a refund from them.

I also use Rinkya for Yahoo Japan Auctions but their fees and shipping prices are worse (and they don't even show you the difference in shipping prices, you just have to pick the method you want). I only used them before since they offer layaway plans up to 5 months on purchases over $250.

Luckily, I have no other items being held with Buyee, so no worries there. I don't usually win multiple auctions at the same time, if ever. I usually buy sparingly here and there when a certain item really strikes me.

Just really sucks about this item. Really like the Beretta (pretty sure it was the first pistol I ever shot in an inside range) and to have one for my DD was going to be awesome....

Thank you for hoping that I can get it resolved! I'll need all the hope and luck I can get at this point!

Edited by Pickle

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BeyondTime

Before filing a paypal claim I would carefully read all the disclaimers on Buyee's site to make sure they are the ones in the wrong under their own terms of service.

 

I wouldn't toss a business relationship over $40 unless I was certain I was in the right.

 

The issue you may have with something like this is that there are practical limits to how much they can know on your behalf. On an auction proxy site they may be dependent on the Yahoo Japan seller properly marking their goods with certain flags or keywords. If the seller doesn't then their own systems won't catch it. Then it falls to you as the buyer to know the rules regarding what you are buying.

 

They may not have any legitimate way to get their money back from the sale if the sale is legitimate under Yahoo Japan's rules, so they may have a disclaimer about this sort of thing somewhere, and if they do then reneging on the deal puts you in the wrong even if it does get you your $40 back.

 

I would definitely suggest looking at the storage dates to see how long you have before accruing additional fees. Try to get this resolved one way or another before that date.

 

You might also see if you can appeal to a higher authority at Buyee. Perhaps the rule doesn't apply to your 1/3 scale gun, but only to true replicas. The person who made the decision may have made a judgement call, and a manager or higher level support person might make a different call. It's also possible they already did this to make sure before contacting you, but it's worth checking.

 

As a last resort you could also contact US Customs and ask them. They may be able to provide more information, but even if they say it's allowed into the country that doesn't mean Japan's rules will allow it out of their country. What constitutes a "replica munition" is probably defined somewhere, and customs can clarify that, as well as point you to the relevant codes.

 

The irony here is that it's not too hard to arrange to import actual weapons to the US. There is a serious weapons collector not far from where I live who imported a mechanically disabled SCUD missile for his collection, so it's kind of dumb you can't bring in a 1/3 scale toy gun made out of plastic.

 

He made the news a few years back when the customs people inspected his cargo manifest, and went WTF!?! XD

 

If you can't resolve this to get your gun then this seller does 1/3 scale minis, and seems to take requests.

 

https://www.shapeways.com/shops/blackravenminiatures?page%5Bnumber%5D=2&page%5Blimit%5D=48&page%5Border%5D=asc

 

Not as functional as the one you bought, but plenty of fine detail. This seem to be a pretty good way to get 1/3 scale stuff for your DDs. You can get them made in a variety of colors, but you will have to do some additional painting to really flesh it out.


The difference between Dollfie Dreams and Heroin? Heroin is illegal, Dollfie Dreams probably should be.

“Empty wallets, full hearts.” That’s probably an apt description for the effects of DD addiction

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Pickle
Wolf said:
I would definitely suggest looking at the storage dates to see how long you have before accruing additional fees. Try to get this resolved one way or another before that date.

Storage is free for 30 days. They hold the item for 90 days and after that time frame, they will dispose of the item if shipping fees are not paid.

Wolf said:
Before filing a paypal claim I would carefully read all the disclaimers on Buyee's site to make sure they are the ones in the wrong under their own terms of service.

 

---

The issue you may have with something like this is that there are practical limits to how much they can know on your behalf. On an auction proxy site they may be dependent on the Yahoo Japan seller properly marking their goods with certain flags or keywords. If the seller doesn't then their own systems won't catch it. Then it falls to you as the buyer to know the rules regarding what you are buying.

 

---

They may not have any legitimate way to get their money back from the sale if the sale is legitimate under Yahoo Japan's rules, so they may have a disclaimer about this sort of thing somewhere, and if they do then reneging on the deal puts you in the wrong even if it does get you your $40 back.

I've also checked the prohibited items list and the only one that talks about a "replica" is a sword replica.

https://buyee.jp/help/yahoo/guide/prohibited?lang=en

Also, on the specific list for prohibited items to the U.S., it includes firearms but not firearm replicas. As previously discussed, this is a 1/3 toy/replica.

https://www.post.japanpost.jp/cgi-kokusai/nonmailable_articles.php?cid=7

It does say on their website that they are not responsible for successful bids on prohibited items even though they have put warnings up on multiple other items that they say will have risks to not be able to ship, etc.

https://buyee.jp/help/yahoo/guide/caution

I just think if that's how they work then they shouldn't put up any warnings at all or put up warnings on everything potentially at risk and not just "keywords". Have them look at the dang image as well. Pretty obvious for them. We have the technology to upgrade those kind of rigged systems.

In the end, I want my money back, one way or another. Or have them be able to ship it.

(Also, I haven't found anywhere that it explains if they can't get their money back in any legitimate way or not. Either way, I feel when it comes to business practices that the customer is always right and refunds should always be a thing unless there's big bold letters before you confirm that say "NO REFUNDS" etc.)

Wolf said:
You might also see if you can appeal to a higher authority at Buyee. Perhaps the rule doesn't apply to your 1/3 scale gun, but only to true replicas. The person who made the decision may have made a judgement call, and a manager or higher level support person might make a different call. It's also possible they already did this to make sure before contacting you, but it's worth checking.

 

As a last resort you could also contact US Customs and ask them. They may be able to provide more information, but even if they say it's allowed into the country that doesn't mean Japan's rules will allow it out of their country. What constitutes a "replica munition" is probably defined somewhere, and customs can clarify that, as well as point you to the relevant codes.

I'll try to get ahold of Buyee like I previously told Innocentsake. I'm guessing if I have to talk to US customs about the codes, etc, the information in this link here: https://www.cbp.gov/contact , should take me to the correct place, yeah?

*Edit:* I've sent them a message. Now, I just got to wait and see what happens next!

Wolf said:
If you can't resolve this to get your gun then this seller does 1/3 scale minis, and seems to take requests.

 

https://www.shapeways.com/shops/blackravenminiatures?page%5Bnumber%5D=2&page%5Blimit%5D=48&page%5Border%5D=asc

 

Not as functional as the one you bought, but plenty of fine detail. This seem to be a pretty good way to get 1/3 scale stuff for your DDs. You can get them made in a variety of colors, but you will have to do some additional painting to really flesh it out.

Thank you for the suggestion about shapeways but I'd rather not buy anything that's 3D printed. Most 3D printed stuff I've seen can't really hold up and can sometimes break very easily. Also, having to fully paint it myself is something I definitely don't want to do. So, having to pay twice for the item I want (one for the physical item and another to commission someone to paint it) would be a total pain in the butt that I'm not willing to do for just one gun. But, that's just how I feel on the subject.

---

Thank you for all the help/advice though!

Edited by Pickle

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BeyondTime

I've also checked the prohibited items list and the only one that talks about a "replica" is a sword replica.

https://buyee.jp/help/yahoo/guide/prohibited?lang=en

Also, on the specific list for prohibited items to the U.S., it includes firearms but not firearm replicas. As previously discussed, this is a 1/3 toy/replica.

 

That wording seems bad. Japan has very strict gun control, and as far as I know you couldn't sell a real gun on Yahoo Japan, unless maybe it was a 16th century matchlock. Modern guns laws in the US don't always apply to muzzle loaders, so it might be similar in Japan. Those would be incredibly rare, but definitely of interest to collectors. Collectors who wouldn't be using a service like Buyee to get one in the first place.

 

AFAIK all anyone in Japan can get is a replica firearm.

 

Swords are something that require permits in Japan, and buyers need to go through someone who is setup to buy and export swords on behalf of foreign buyers. That's something I have looked into before.

 

I just think if that's how they work then they shouldn't put up any warnings at all or put up warnings on everything potentially at risk and not just "keywords". Have them look at the dang image as well. Pretty obvious for them. We have the technology to upgrade those kind of rigged systems.

 

I suspect in this case the error might be on the part of Buyee saying they can't ship it. I totally get that full size replica of a sword, even one with no edge, can't be shipped through normal channels. A letter opener shaped like a sword probably isn't covered by a law against replica swords, but a proxy might not understand the nuances of that law and be unwilling to risk it. Customs agents and postal workers should be able to answer that question, both here and in Japan.


The difference between Dollfie Dreams and Heroin? Heroin is illegal, Dollfie Dreams probably should be.

“Empty wallets, full hearts.” That’s probably an apt description for the effects of DD addiction

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BeyondTime

One other thing that just occurred to me. Volks has had no issues shipping dolls that come with guns and swords to US buyers, so I really think it's quite possible Buyee has this wrong. Anyone who has bought one of Kos-Mos miniguns or a SAO Sinon / Asuna through Buyee and had it shipped to them would be proof it can be done and it's not an issue for customs.

 

I got my Asuna either though Buyee or Mandarake, so no problems with her toy sword and shipping.

 

One last option I can think of would be to contact this shop: https://tenshinomon.com/

 

Pretty sure they offer proxy services and you may be able to ship to them, and arrange have it shipped to you.


The difference between Dollfie Dreams and Heroin? Heroin is illegal, Dollfie Dreams probably should be.

“Empty wallets, full hearts.” That’s probably an apt description for the effects of DD addiction

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Pickle
Wolf said:
That wording seems bad. Japan has very strict gun control, and as far as I know you couldn't sell a real gun on Yahoo Japan, unless maybe it was a 16th century matchlock. Modern guns laws in the US don't always apply to muzzle loaders, so it might be similar in Japan. Those would be incredibly rare, but definitely of interest to collectors. Collectors who wouldn't be using a service like Buyee to get one in the first place.

 

AFAIK all anyone in Japan can get is a replica firearm.

Unsure of how you're meaning the first paragraph there. Bad wording on their part, you mean and that firearms shouldn't even be included since they shouldn't even be allowed on Yahoo Japan Auctions in the first place?

That stinks that people living in Japan might not be able to own a real gun legally. Hope they are all trained (or can get training) using other weapons (including their own fists) for self defense otherwise they are going to be screwed when someone tries to rob them or hurt their loved ones.

Wolf said:
I suspect in this case the error might be on the part of Buyee saying they can't ship it. I totally get that full size replica of a sword, even one with no edge, can't be shipped through normal channels. A letter opener shaped like a sword probably isn't covered by a law against replica swords, but a proxy might not understand the nuances of that law and be unwilling to risk it. Customs agents and postal workers should be able to answer that question, both here and in Japan.

Well, let's just hope it is an error on their part then and if they can't properly sort it out then hopefully U.S. customs can. Crossing my fingers!

---

We shall see what they reply with hopefully this week!

*Edit:*

Wolf said:
One other thing that just occurred to me. Volks has had no issues shipping dolls that come with guns and swords to US buyers, so I really think it's quite possible Buyee has this wrong. Anyone who has bought one of Kos-Mos miniguns or a SAO Sinon / Asuna through Buyee and had it shipped to them would be proof it can be done and it's not an issue for customs.

 

I got my Asuna either though Buyee or Mandarake, so no problems with her toy sword and shipping.

 

One last option I can think of would be to contact this shop: https://tenshinomon.com/

 

Pretty sure they offer proxy services and you may be able to ship to them, and arrange have it shipped to you.

Thank you for mentioning about Volks when it comes to Kos-Mos and Asuna/Sinon! That'll be a big help if I need to mention anything more to them concerning the matter!

I've contacted Tenshinomon in the past and thought about asking them for help in this but am going to wait on Buyee's response and possibly US customs' response before contacting them. But, thank you for the suggestion! I really appreciate the extra help there!

Edited by Pickle

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BeyondTime

Unsure of how you're meaning the first paragraph there. Bad wording on their part, you mean and that firearms shouldn't even be included since they shouldn't even be allowed on Yahoo Japan Auctions in the first place?

 

Exactly, unless I am missing something you probably can't buy a real gun on Yahoo Japan.

 

That stinks that people living in Japan might not be able to own a real gun legally. Hope they are all trained (or can get training) using other weapons (including their own fists) for self defense otherwise they are going to be screwed when someone tries to rob them or hurt their loved ones.

 

Japan doesn't have a lot of that sort of crime compared to other parts of the world, what they do have is organized crime and government corruption. Individual crime is more unthinkable to the Japanese, and I am guessing that may have to do with a culture in which the bad actions of the individual shame the entire family. It makes it much harder to mug someone if doing so brings deep lasting shame on your mother and father.

 

I really appreciate the extra help there!

 

Thinking about it a bit more I got my second minigun for Kos-Mos through DollfieWorld in Hong Kong, so no problem with US customs on that purchase either.

 

Good luck with resolving it. You'd undoubtedly have to pay Tenshinomon for the effort to mail it, but if all else fails it may give you a way to salvage the situation.


The difference between Dollfie Dreams and Heroin? Heroin is illegal, Dollfie Dreams probably should be.

“Empty wallets, full hearts.” That’s probably an apt description for the effects of DD addiction

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Pickle

*UPDATE*

So, here's all that happened concerning the situation!

I ended up sending them a message. ↓

Quote
Hello. I was told this item was prohibited and could not be shipped to the United States. Said auction had no red warning text at the top and I've checked the prohibited items list on Buyee to all countries and the United States. Firearm toys/replicas are not stated in either of the prohibited lists on Buyee. Only items similar that are prohibited are actual firearms and sword replicas, which this item is neither.

 

I was curious if there could be any way to ship it to me or talk more to U.S. customs about this item as it is 1/3 sized, does not fire, isn't made of metal (to my knowledge) and is a toy/replica.

 

I'd really like to be able to work things out with you and possibly be able to receive my item in some manner.

 

If there's no possibly way, then my apologies for wasting your time.

 

Thank you for reading and I look forward to working with you!

 

Sincerely,

*omitted*

The next day, I received this in return. ↓

Quote
Dear *omitted*,

 

This is Buyee Customer Support.

Thank you for using our service.

 

Regarding package *omitted*, we will confirm again whether there is a prohibited item inside and whether there is a way that it can be shipped internationally. Any updates of this matter will be sent by emails later. Kindly ask you to wait for a little while. Thank you.

 

Please do not hesitate to contact us if you have any other questions or concerns.

 

Sincerely,

Cathy

Buyee Customer Support

I then waited patiently,....for two weeks! I decided enough time had passed and checked in once again. ↓

Quote
Dear Cathy/Buyee Customer Support,

I would like to know if there are any more updates on this matter as it has been two weeks now since I've heard from you. Would really like to know if it can be shipped or not fully. Thank you!

 

Sincerely,

*omitted*

Very early this morning, I received these messages. ↓

Quote
Dear *omitted*,

Hello,

 

Thank you for using Buyee.

 

As we notified you earlier, the package mentioned below has not been processed for international shipping.

 

Please kindly proceed with the shipping arrangement after reviewing the package information on [My Page].

Baggage Number

*omitted*

Item: ☆コンバット・ガン・ファイル ベレッタ M8045 Cougar F クーガー スーパードルフィー SD DD DDS Quantity: 1 Item URL: https://buyee.jp/item/yahoo/auction/d321714609

The package free storage period is 30 days.

From the 31st day, storage extension fee will be charged every day. We recommend you to arrange for shipment within the first 30 days of free storage.

 

If you just made an shipping arrangement before receiving this email, please disregard this message.

 

Please feel free to contact Buyee customer support if you have any questions or concerns.

Quote
Dear *omitted*,

 

This is the Buyee Customer Support.

Thank you for using our service.

 

Regarding package *omitted*, after confirming, it seems that item is not a prohibited item for international shipping. Therefore, please kindly arrange the shipment on .

 

We hope the information will be helpful to you.

 

Please do not hesitate to contact us if you have any other questions or concerns.

 

Sincerely,

Ariel

Buyee Customer Support

Now it doesn't "seem" to be a prohibited item. I wish they would just say it is NOT a prohibited item. But, in the end, I don't really care too much as this means I can get my item that I paid for! I've already set up and paid for shipping so here's to hoping that it gets here safely! (Oh and shipping listed it as a toy! Go figure! )

---

I want to thank everyone for all of their help on this situation (Innocentsake and Wolf)! I appreciate all of it! I'm glad it didn't have to come to a PP dispute or go through other means of transportation!

Edited by Pickle

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Innocentsake

Glad to hear that poking their customer service a few times got them to actually look over the item again and decide it could be shipped

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BeyondTime

I’m really glad to hear this worked out for you. I’m also glad to hear that Buyee was willing to review the matter a second time. I’ve used them exclusively for Yahoo Japan Auctions, and it’s good to know they didn’t just wash their hands of the matter after the first review.


The difference between Dollfie Dreams and Heroin? Heroin is illegal, Dollfie Dreams probably should be.

“Empty wallets, full hearts.” That’s probably an apt description for the effects of DD addiction

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Pickle

Received it in the mail today! Was worried about U.S. Customs but everything went A-Ok! It's absolutely amazing and seems to be sturdy so far. Woot!

Innocentsake said:
Glad to hear that poking their customer service a few times got them to actually look over the item again and decide it could be shipped

Yeah, just a couple of times thankfully. Glad it wasn't as big of a deal as it could've been.

Wolf said:
I’m really glad to hear this worked out for you. I’m also glad to hear that Buyee was willing to review the matter a second time. I’ve used them exclusively for Yahoo Japan Auctions, and it’s good to know they didn’t just wash their hands of the matter after the first review.

I'm glad as well. I, also, used to just use them exclusively for YJA! but eventually used Rinkya too (for their layaway service). Hope this can help others learn to be more aware of what they bid on with Buyee (if they weren't already) as I know I've definitely learned to be from all of this!

Edited by Pickle

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Kemonomimicry

Sorry for the necro, but my experience with Buyee and "prohibited" items is that they put the warning atop auctions based on keywords in the auction title. Also, their staff for manually reviewing items doesn't seem to be particularly bright. I've seen toys with tiny weapons banned by them, and also toy cars because someone had used the word "military" in the title. At the same time one of my first orders through them was for an original Transformers Victory Leo, which has a big, huge honking gun as an accessory, that can fire projectiles and is large enough to hold in an adult hand, and that was no problem to ship to a country that has most guns banned.

 

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