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DDS Rem and Ram (Re:zero)

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asianed

Well, I haven't gotten any sort of confirmation or anything... Then after several rounds of refresh I got a different error message saying that my screen session couldn't be processed? Rem is still in my cart, so trying to go through the checkout process again...

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cfx
24 minutes ago, asianed said:

I got to a page called "cart_complete.html" after pressing order... does this mean I've done it...?!?! AHHHHHH I HAVE NO IDEA

Did you just get a blank white page with that URL?

I got that several times while trying to buy outfits, and it doesn't appear to mean the order actually went through. My cart was still filled afterwards and I got no order confirmation.

That was paying by (or rather trying to pay by) credit card; it might be different with Paypal

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asianed

I'm trying to pay by creit and it's given that to me twice now.

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phoenix

I got to cart_complete.html too but it got error return. The fresh more results in "An error has been detected in your screen operation." So no clue if this is actually due to a duplicate form PayPal return or it is because something else. My cart is also still there. 

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asianed

Welp. I'm giving up. I'll be tossing my name in the Volks USA lottery

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phoenix
30 minutes ago, phoenix said:

I got to cart_complete.html too but it got error return. The fresh more results in "An error has been detected in your screen operation." So no clue if this is actually due to a duplicate form PayPal return or it is because something else. My cart is also still there. 

Actually something changed. Not that I've went to cart_complete.html and got error. Even though the cart is still there, but if I try to check out that cart again, it no longer gives me the "Check your Order" button so that I can no longer go forward. So I don't know. I'm hoping this means the system recognized that I've completed that order. But nothing shows up in Order History or PayPal right now. This is getting crazily confusing now.

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cfx
4 minutes ago, phoenix said:

Actually something changed. Not that I've went to cart_complete.html and got error. Even though the cart is still there, but if I try to check out that cart again, it no longer gives me the "Check your Order" button so that I can no longer go forward. So I don't know. I'm hoping this means the system recognized that I've completed that order. But nothing shows up in Order History or PayPal right now. This is getting crazily confusing now.

I got that a few times too; I think that's just the system is so slow it doesn't put the buttons up on the pages sometimes. I also occasionally got a "template error" message where an order subtotal should've been.

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archeotech

It's after 7am where I am and just so tired T_T I'm managed to sign in and get Ram into cart and sometimes get to payment but that it fails and sometimes I get a this website is undergoing maintenance message so no idea if it's even possible to process a payment....  

  • Sad 1

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kalisha

The web is off again.... i am looking the outfits and bam page failure, i hate the click wars only benefits to a japanese scalpers for the yahoo japan auctions 😕, its so frustating for the europeans customers that only have the international oportunity, i want to cry.

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Cinnamoron

I see some people posting about getting through on some other sites and I’m just like...how???  My internet must not be strong enough (or they are very lucky with the website).  I need to give up and go to bed already. u-u

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cfx

I've now been trying nearly 6 hours to buy outfits, and I still can't do anything. I make it to the end of the order process occasionally, and either get the blank "confirmation" screen, or once a "system error" and to contact them for info.

I'm so disappointed.  @onion2@

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Cinnamoron

I feel you... I had originally tried for some of the outfits, but ended up giving up, clearing my cart, and trying for Rem.  All of it has been pointless.  I’m now at the point where I can try to pay, but the website is so messed up the payment can’t go through. It’s incredibly disheartening. 

Edited by Cinnamoron

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ramcoy

i give up...

cannot pay...

commision fee error

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Monty

Reading this for the past two dolpa doll events has been extremely disheartening and I really, really hope they go back to the lottery method. I’d hate to miss out on a doll I really want in future because of something as stupid as this. I get the feeling they only started this clickwar nonsense because people kept complaining about the lotteries but volks, please... sometimes....sometimes the customer is very wrong.

Edited by Monty
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archeotech

They're sold out now so someone managed to buy them? Anyone here? I've been buying dolls from Volks for about 9 years now and that was the worst event they have ever done. I can only hope that they do a lottery for Rem/Ram later at some event. 

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cfx

The site is kinda, barely, working again as I managed to get two of the three outfits I wanted. Of course the one I wanted most sold out while going through all this garbage.

You might check over the next day or so to see if Rem or Ram reappear briefly. Sometimes that happens; I guess with orders that don't go through due to payment issues or, I don't know why really.

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Akane

I got my Ram and couple of outfits so I'm happy 😊 

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Beani
2 minutes ago, Akane said:

I got my Ram and couple of outfits so I'm happy 😊 

I am amazed anyone managed to get a doll in this mess. Congrats! She is absolutely adorable though fair warning the cross hair pin was a total nightmare for me. Took forever and it’s still not quite right.

 

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Akane
22 minutes ago, Beani said:

I am amazed anyone managed to get a doll in this mess. Congrats! She is absolutely adorable though fair warning the cross hair pin was a total nightmare for me. Took forever and it’s still not quite right.

 

Thank you ☺️I was getting a lot of errors at first but I managed to get through after a few trys. It took a while. 

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Missy

I’m so disappointed I literally tried all night to complete my order for Rem. Around 5 this morning I decided to sleep for a couple of hours thinking Rem will still be there since she had been there all night. Nope she is gone and the site is working better than it was. I’m crossing my fingers they will restock throughout the day but if not I guess I’m going to do the lottery. 

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Beani

It seems that while Ram sold out during the lottery period at Dollpoint Rem was available until around 6pm. They are also tweeting now that from 12pm today they will be able to pull stock in from other stores for both dolls.

Originally I thought they made the same amount of dolls, but from this I’d say they made way more Rem. Hopefully this means that they may restock online or the lottery win rate will be better for those with that option. 

Edited by Beani

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Galvatim

I put my lottery entry in for Rem on Volks USA.  I won Rin and Sailor Moon last year, so Sailor Mars and Rem this year, right Volks?  

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Beani
4 minutes ago, Galvatim said:

I put my lottery entry in for Rem on Volks USA.  I won Rin and Sailor Moon last year, so Sailor Mars and Rem this year, right Volks?  

Good luck with your entry! Will be crossing my fingers for all those who enter from here. 

I’ve posted up a short unboxing of Ram for those interested. 

 

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cfx

Found some pics of a Ram with different eyes and wig:

 

Edited by cfx
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magique

Is it normal for a lottery entry to disappear from my orders after the entry period has closed? 

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