misskale Posted April 11, 2012 Huh... I just noticed a line in the email VolksUSA sent me about exchanging Millhiore's stained parts. "When disassembling, please take care with her thigh and shoulder joints especially as they carry a lot of stress and can be damaged more easily." Which, is interesting. I wonder if there's a way to distribute the stress load on the skeleton that wouldn't sacrifice the range of motion. Share this post Link to post Share on other sites
denaliwind Posted April 20, 2012 Hey all, I'm new here and this is my first time with DD's. I just received my Yukino V.2 yesterday and almost immediately noticed something wrong with the arm. It was really loose and so I pulled it out to discover that the mechanism in which the arm attaches itself to the torso had completely snapped off. I contacted Volks immediately and they are replacing the part for free and paying for my shipping of the broken part that I had to send to them. Anyway, here are some pictures of what actually happened... ... and not sure why pictures aren't posting. >.<; YouTube! --> http://www.youtube.com/user/amsbindi1/videos LJl! --> http://denaliwind.livejournal.com/ Eyes for Sale!: http://www.denofangels.com/forums/showthread.php?526797-Lots-of-Anemtic-Eyes-for-Sale!-Twin-Snow-Volks-22mm Share this post Link to post Share on other sites
Nightmare Tea Posted April 20, 2012 You need to have 20 posts or more in order to post pictures. Here we go: Share this post Link to post Share on other sites
PrettyCranium Posted April 20, 2012 This looks like the same problem a lot of us have sadly experienced with the new body. If you check the "Care and Repairs" forum here, PlasticFantastic has a repair method for this type of break. You might want to try it out and keep the placement as back-up when it arrives. Share this post Link to post Share on other sites
XOHimitsuOX Posted April 20, 2012 @denaliwind: Sad to see that happen and glad to hear you're getting a replacement. I suggest you try to fix it and keep the replacement from Volks as a backup. Share this post Link to post Share on other sites
aeris Posted April 20, 2012 Sorry for my strange question but... Is there anybody here on the board who did not have problems with DD3??? Home : Hitomi, Kaori, Lily, Natsuki, Kotori, Yui, Kagami, Aï, Maya, Hana Share this post Link to post Share on other sites
denaliwind Posted April 20, 2012 Nightmare Tea: Thank you very much for posting them for me. XOHimitsuOX: Awe too late, I already sent off the part to Volks. =.= Oh well, maybe I'll have good luck in the future, haha. I think I'll get some Permatex Plastic Weld Epoxy like Billy suggested. ^^ YouTube! --> http://www.youtube.com/user/amsbindi1/videos LJl! --> http://denaliwind.livejournal.com/ Eyes for Sale!: http://www.denofangels.com/forums/showthread.php?526797-Lots-of-Anemtic-Eyes-for-Sale!-Twin-Snow-Volks-22mm Share this post Link to post Share on other sites
gaiaswill Posted April 21, 2012 This thread makes me nervous. Now I'm hoping that my "late" entry into DD3-generation with Haruka and Lucy will be post-patch. Share this post Link to post Share on other sites
Galvatim Posted April 24, 2012 I got my replacement part from Volks USA today, Ai has two legs once again! Although, her left leg won't stay up at all now... Share this post Link to post Share on other sites
PrettyCranium Posted April 25, 2012 I got my replacement part from Volks USA today, Ai has two legs once again! Although, her left leg won't stay up at all now... Oh oh . . . What's wrong with it? Share this post Link to post Share on other sites
misskale Posted April 25, 2012 I got my replacement part from Volks USA today, Ai has two legs once again! Although, her left leg won't stay up at all now... I got my replacement parts (DDS though) today too! The pelvis is different. It's harder vinyl, the pegs have grooves, and they shift up and down. Share this post Link to post Share on other sites
Galvatim Posted April 25, 2012 I got my replacement part from Volks USA today, Ai has two legs once again! Although, her left leg won't stay up at all now... Oh oh . . . What's wrong with it? Probably cracked. I'd have to remove it to be sure. I'll have to epoxy this one, the warranty's up. Share this post Link to post Share on other sites
Misheru Posted April 30, 2012 I am glad the Yukino v2 part is being replaced, but I am curious where Volks came up with the part. They said they have been out of replacement shoulder/torso pieces for a while now and so is Japan. They are not expecting any in their next shipment either. That alone should tell them something. So my Hina and Asami both sit holding one of their arms. This is not an inexpensive hobby. I don't understand why or how Volks thinks this is acceptable. I guess it is because we accept it. *cry A 2 week warranty is unreal. ~ ❥ Misheru...the *M* in H&M House of Vinyl ❥ ~ ℒℴѵℯ❤ ( ͒ ु•·̫• ू ͒) ˚₊✩‧ All your dolliehs are belong to us! ✩‧₊˚ ( ͒ ु•·̫• ू ͒) Share this post Link to post Share on other sites
aeris Posted May 11, 2012 Perhaps it is too early, but has anyone heard something (good or wrong) about DDdy III body? Thank you in advance Home : Hitomi, Kaori, Lily, Natsuki, Kotori, Yui, Kagami, Aï, Maya, Hana Share this post Link to post Share on other sites
misskale Posted May 11, 2012 This is not an inexpensive hobby. I don't understand why or how Volks thinks this is acceptable. I guess it is because we accept it. *cry A 2 week warranty is unreal. I don't know that any other doll company is better in terms of having a warranty on broken pieces. Now, of course that doesn't excuse them not fixing the problem. They need to solve this engineering problem. It's reminding me a little too much of the 360 RRoD right now. Share this post Link to post Share on other sites
rukitron Posted May 14, 2012 All these reports about breakage make me feel uneasy since I have a Saber Extra coming in soon. I wish/hope the long delay is them improving the qc issue, but I doubt it. Share this post Link to post Share on other sites
Tieren Posted May 21, 2012 Noticed two cracks in my Yukino today. Right leg and left shoulder. Both have been loose since I got it last wednesday but I didn't really think of a good way to check for cracks until today, and the leg kept falling off. Kind of disappointing spending the entire day trying to get a beach outfit sewn right and 'oh look, there's a crack' I sent an email out to volks with a couple of pictures that have the cracks clearly visible so we'll see what happens. On the upside, the bikini top I made turned out super-sexy. Share this post Link to post Share on other sites
Jasmine_Blossom_Tea Posted May 21, 2012 Oh my, Tieren! I would be so sad if it happen to my doll... I wish Volks will resolve it pretty soon! Poor dollie Share this post Link to post Share on other sites
Innocentsake Posted May 21, 2012 Noticed two cracks in my Yukino today. Right leg and left shoulder. Both have been loose since I got it last wednesday but I didn't really think of a good way to check for cracks until today, and the leg kept falling off. Kind of disappointing spending the entire day trying to get a beach outfit sewn right and 'oh look, there's a crack' I sent an email out to volks with a couple of pictures that have the cracks clearly visible so we'll see what happens. On the upside, the bikini top I made turned out super-sexy. It's a good thing you discovered this before your 14 days were up. After that they won't replace any parts so in a way at least on the upside it happened sooner rather than later. Do hope they'll send you replacement parts quickly! Share this post Link to post Share on other sites
Tieren Posted May 22, 2012 Volks responded to me pretty quickly. I'm sending them the upper body frame and the upper leg frame and they're going to reimburse me for the cost of shipping. Now I understand why they included with my dollfie a printout with detailed instructions on how to take everything apart..... It was pretty emotional tonight. It went something like: Yuki: *Sniff* Daddy, why are you sending me away? You promised I could stay here forever! Me: I'm not sending you away honey, I'm just going to make a few incisions and remove half of your skeleton and... Yuki: Waaaaaaah!!!! Share this post Link to post Share on other sites
DJStarstryker Posted May 22, 2012 Volks responded to me pretty quickly. I'm sending them the upper body frame and the upper leg frame and they're going to reimburse me for the cost of shipping. Now I understand why they included with my dollfie a printout with detailed instructions on how to take everything apart..... It was pretty emotional tonight. It went something like: Yuki: *Sniff* Daddy, why are you sending me away? You promised I could stay here forever! Me: I'm not sending you away honey, I'm just going to make a few incisions and remove half of your skeleton and... Yuki: Waaaaaaah!!!! Awww. You'll have to make sure she feels loved when Volks gets all of her pieces to you and you put her back together. Are you ready to rock? ^_^ Share this post Link to post Share on other sites
Tieren Posted May 23, 2012 So I had 5 outfits and a bunch of shoes arrive in the mail today and I hadn't made it to the post office yet so I just _had_ to have Yuki try some of them on. It was all going well until I noticed that I managed to crack the other arm joint. I think I did it by accidentally swapping arms. Which means that one arm is definitely larger than the other. I'll check it out with some callipers later this week and use some sandpaper on the larger arm as suggested earlier in this thread. It's probably good this happened before I sent it off to Volks. Kind of disturbing that 3/4 limb joints have cracked. I'm wondering if I swap legs the last one will crack too. Share this post Link to post Share on other sites
Selenia Posted May 23, 2012 I had the problem with DDIII body of Moe. The shoulder joint was broken and we had to use a screw and superglue to fix it. Looks okay now, but it upsets me considering her price Share this post Link to post Share on other sites
gaiaswill Posted May 23, 2012 ... I have so many DDIII girls incoming. Will they be ok? Share this post Link to post Share on other sites
DJStarstryker Posted May 23, 2012 ... I have so many DDIII girls incoming. Will they be ok? I have some coming in too. You could always try to do what I will do if I decide I don't like the DDIII body or am too scared it'll break - you can buy DDII bodies when they get back in stock with Volks and then sell off the DDIII bodies. You can probably break even or only be out a very small amount of money if you do this. Are you ready to rock? ^_^ Share this post Link to post Share on other sites