Can't log into Volks Jp at all

Has anyone else been having trouble? I reset my password, deleted cookies and I cannot log in at all on my phone or laptop. I am certain my password is correct but Im literally not sure if the website is having trouble or if it is just me 

Edited December 25, 2022 by Chiakisenpai

No problem logging into the official Volks Dollfie Japan site for me.

I haven't been able to log in lately, either.  My good friend ordered me some tan hands yesterday, so I'm good there, hopefully whatever the issue is is fixed before Arc goes up.  Not that I'd expect to get her from the international site, my luck there has always been awful.  

3 hours ago, Chiakisenpai said:

Has anyone else been having trouble? I reset my password, deleted cookies and I cannot log in at all on my phone or laptop. I am certain my password is correct but Im literally not sure if the website is having trouble or if it is just me 

 

20 minutes ago, Galvatim said:

I haven't been able to log in lately, either.  My good friend ordered me some tan hands yesterday, so I'm good there, hopefully whatever the issue is is fixed before Arc goes up.  Not that I'd expect to get her from the international site, my luck there has always been awful.  

They have a support article on that issue. 
 

https://dollfie.ec.volks.co.jp/topics_detail.html?info_id=1085

47 minutes ago, BeyondTime said:

 

They have a support article on that issue. 
 

https://dollfie.ec.volks.co.jp/topics_detail.html?info_id=1085

Cool, thanks!  Got it fixed.  

5 hours ago, Galvatim said:

Cool, thanks!  Got it fixed.  

Glad to hear it. 

Any idea what is wrong this time?

• Screen operation error was detected.
  Excuse me, please reprocess.

Login is fine, cart is fine, Paypal is also fine exept that text will appear at Volks' site and payment fails.

Edit: Aaaaaaand now everything went fine. Mysterious.

Edited February 6, 2023 by Lynn