cryx Posted September 22, 2012 (edited) I just got saber extra and when i got her out of the box i noticed her arm falls out of the socket easily and now her leg is sagging is this normal for dds or should i get in touch with volks? Edited September 22, 2012 by Guest Share this post Link to post Share on other sites
scripple Posted September 22, 2012 I just got saber extra and when i got her out of the box i noticed her arm falls out of the socket easily and now her leg is sagging is this normal for dds or should i get in touch with volks? Saber Extra is DD3 not DDS, but most likely you have a cracked shoulder joint (same part on DD3 and DDS) and a cracked hip joint. They've been recurring problems with the DD3. I was hoping they would be fixed by the time the second batch of Sabers had finally been shipped in the USA as they seem to be using the new thicker skeleton body. If you look inside the socket the arm keeps falling out you'll probably see a crack in the skeleton part inside the chest. On the leg the part that typically cracks is attached to the leg rather than the torso. If this is a new Saber you should definitely contact Volks. You only have a whopping 14 days. Check out my new DollFun website. Share your own doll photos with free image hosting. Share this post Link to post Share on other sites
animagic4u Posted September 22, 2012 I just got saber extra and when i got her out of the box i noticed her arm falls out of the socket easily and now her leg is sagging is this normal for dds or should i get in touch with volks? If this is a new Saber you should definitely contact Volks. You only have a whopping 14 days. If I'm right, you just got your Saber, but the clock is ticking away quickly. Hope it can be fixed. Dollfie Dream: Rei (DDdy, HDD04), Mikila (DDII, HDD04), Haruka (Ob50, DDS Millhiore), Shimamura Uzuki Pure Neemo: Sayuri, Ayu, Alice Resin: Terra, Koharu, Aki Share this post Link to post Share on other sites
cryx Posted September 22, 2012 o ya i forgot it is dd3 i checked her arm its not cracked the leg might be but i dont know how to check it Share this post Link to post Share on other sites
Galvatim Posted September 23, 2012 Have you removed the bust to check the the arms? Remember to remove Saber's wig, and grip the neck tightly, when removing the head. Once the head is off, pull out the arms, and the bust piece should slide off pretty easily. If the shoulder joints are cracked, take a few photos, including one with some scrapes of paper stuck in the cracks. If the leg is cracked, you may be able to tell like this: 031 by galvatim, on Flickr It'll come off pretty easily, and I had the best results with Volks when I stuck a piece of paper in the crack. Also, if you do contact Volks, you'll probably have to send in the broken pieces, so you might as well leave the doll disassembled. Share this post Link to post Share on other sites
evilbluepoptart Posted September 24, 2012 That's so horrible I'm really sorry ur dollfie might be cracked. I'm hoping these new batches coming out in Oct will have corrected this problem. I plan to get one soon and I want the vs. III body but am now kinda scared to purchase. It Share this post Link to post Share on other sites
cryx Posted September 24, 2012 That's so horrible I'm really sorry ur dollfie might be cracked. I'm hoping these new batches coming out in Oct will have corrected this problem. I plan to get one soon and I want the vs. III body but am now kinda scared to purchase. It I have three different body's and III is the only one giving me trouble but i wouldnt want u to be discourged by that volks has great costumer service and have replaced parts for me before and they got it to me in 3 days. So get ur girl and dont worry she is in great hands with volks and you! Share this post Link to post Share on other sites
cryx Posted September 24, 2012 Have you removed the bust to check the the arms? Remember to remove Saber's wig, and grip the neck tightly, when removing the head. Once the head is off, pull out the arms, and the bust piece should slide off pretty easily. If the shoulder joints are cracked, take a few photos, including one with some scrapes of paper stuck in the cracks. It'll come off pretty easily, and I had the best results with Volks when I stuck a piece of paper in the crack. Also, if you do contact Volks, you'll probably have to send in the broken pieces, so you might as well leave the doll disassembled. i cheacked her arms and legs how u said to and there are no cracks or anything strange. The only thing is it makes cricking sounds on the arms however they dont fall out anymore. thanks for the help! Share this post Link to post Share on other sites