Volks JP at Magical Mirai 2013 Hatsune Miku Event

That's too bad. I was under the impression that if you ordered Miku you could order a replacement wig. Wish I had known about volksusa when I ordered her.

Well, on the bright side your Miku DD should be shipping earlier depending on when you ordered her.

Have we heard a peep on when the first batch of hands is heading out? Original estimate was early December, wasn't it? (For International, I know USA had a different estimate)

Have we heard a peep on when the first batch of hands is heading out? Original estimate was early December, wasn't it? (For International, I know USA had a different estimate)

 

I was wondering the same thing! ^_^;

Anyone set up an appointment to pick theirs up at the store Saturday? I got an e-mail about that this morning and I jumped at the chance to do so.

Anyone set up an appointment to pick theirs up at the store Saturday? I got an e-mail about that this morning and I jumped at the chance to do so.

 

Whoa, what?! The shipment turned up at Volks USA?!

 

Oh fabjous day, calloo, callay!

 

 

I was getting worried she was going to get affected by all the madness at the port of LA, but now I'm thinking that was why February was the original first shipment estimate. (Maybe they rerouted to some other port and then had them sent ground to LA; apparently a lot of retailers are doing that.)

 

Either way, that means the rest of us should get shipping notices soon! *happydance* I just hope she gets here before I leave town on Thursday.

The first batch (September 2013 orders) was always scheduled to deliver in December, so it's right on time. I don't think February was ever given as a shipping estimate for this batch?

 

The second batch (October & November 2013 orders) is still scheduled for a February delivery. We still haven't been invoiced, and won't be until January 2015.

The first batch (September 2013 orders) was always scheduled to deliver in December, so it's right on time. I don't think February was ever given as a shipping estimate for this batch?

 

The second batch (October & November 2013 orders) is still scheduled for a February delivery. We still haven't been invoiced, and won't be until January 2015.

 

No, there was a time where they were saying ALL US Mikus were due in February. Created a bit of drama earlier in this thread, actually. XD

 

But yeah, don't know how many of you know, but the port of LA has apparently been a bit of a mess this year--bigger ships than they can accommodate + labor disputes = slow getting things in and out. So glad that the December estimate held up! Probably means the later Feb one will too.

Okay guys I'm having a lot of trouble with my miku order so I have to turn to you for help as Volks hasn't been very helpful on the matter reiterating the same old thing on their reply over and over.

 

My deadline for the payment was yesterday and I have been trying to pay for days on end unsuccessfully. I'm logged in from my account, I have all the money I need on PayPal which the service itself recognises but when I try to pay the Volks site refuses to accept it.

 

I've done everything I could think of, converted my PayPal fund to yen, added at least 50 extra dollars over what the PayPal conversion requires in my debit card, checked my PayPal settings to make sure it's not such an issue, humored the possibility I was logged in a separate account when ordering -I wasn't -, followed the links and volks instructions and... I still can't pay.

 

And volks' reply to all this was that they just extended my payment deadline to January as if this will fix anything -magically or otherwise- and that they hope I can figure out a way to pay until then...

 

any ideas...?

Have you paid successfully before? And have you tried using a different web browser?

Yes... I had exactly zero problems paying for my Momo last year... I've also tried paying via Chrome, Firefox, IE and Maxthon, so it's not the browser either.

contact paypal to see if they can look at the system logs? They should be able to tell you why it's not going through.

Also, if you're using a debit card, the system might refuse to process because it's a debit card. I think there's a limit to how much a debit card can process...Try using the direct bank charge instead of the card, that might work too.

Only about 30 euro will be charged to the card and the card is normally getting charged anyway. Paypal recognizes the payment, it tries to submit it normally but it gets cancelled from volks' systems right afterwards. http://i.imgur.com/NfGfwf7.png That's what my failed payments look like. If there wasn't enough money to pay or if the debit card couldn't process the payment Paypal doesn't let you proceed with it at all which obviously isn't the case here.

 

I'll try contacting paypal though I'm pretty sure that the problem isn't theirs...

If you are using a debit card, have you tried calling your bank?

Actually, when I tried to pay for my Miku, I used my debit card which can be used like a credit card, but the payment didn't work. I had to use another card. It turned out that my bank thought my overseas purchases were suspicious and froze my debit card. It wasn't through paypal in my case, though. I don't know if that sheds any light on your situation or not. But you might want to contact your bank and see if they know anything.

I'll try ringing them on Friday (tomorrow I am at uni from 9 in the morning till 9 in the evening) though I was able to pay my invoices at Denverdoll Emporium just fine... ><;;

I'll try ringing them on Friday (tomorrow I am at uni from 9 in the morning till 9 in the evening) though I was able to pay my invoices at Denverdoll Emporium just fine... ><;;

I can't say this helps, but not all PayPal payments are treated the same; it's possible that you can choose a payment method that is treated differently when the vendor gets the message. For example, eChecks will show up as 'Pending' and takes a few days until vendor gets another 'Completed' message (funds have been transferred into the vendor's account). It could be that the funds aren't being transferred immediately because it's a debit card, and Volks' system isn't handling it nicely.

 

Do you actually have a PayPal balance of 700/whatever yen, or is it just a funding source that PayPal will use to complete the purchase?

 

Hopefully the bank will shed some light on this.

I just got my Miku in the mail today!!!!!!!!!!!!!!

I didn't get any email notice of shipment at all from VolksUSA!! I am super lucky I had family over to answer the door!!! So you might start getting Miku(s) in the mail as a BIG surprise from VolksUSA without any warning!!!

 

I am just so happy I got her. What a surprise Christmas gift!!!!

I just got my Miku in the mail today!!!!!!!!!!!!!!

I didn't get any email notice of shipment at all from VolksUSA!! I am super lucky I had family over to answer the door!!! So you might start getting Miku(s) in the mail as a BIG surprise from VolksUSA without any warning!!!

 

I am just so happy I got her. What a surprise Christmas gift!!!!

 

 

Wow nice! Congrats sir, that's awesome that you got your Miku before Christmas! Now she can enjoy the holidays with her new family.

 

 

Billy

My Miku just shipped from Volks JP!!!

Got my shipping notice from Volks JP too.

Got my shipping notice from Volks JP too.

 

Me too, I was super surprised ! She might arrive in time for Christmas ? Crossing fingers !

Yay for Christmas Mikus. I got an email too. I'm sure our mail lady is sick of us already with all the items my family's had delivered.

Apparently Miku DID deliver to my grandparents' house yesterday! *happydance*

 

. . .and I got my shipping notice/tracking number today, AFTER delivery. Thanks Volks. >.>

 

Sounds like Volks JP/Int is handling it properly, but Volks USA really dropped the ball here.

Well my tracking from Volks JP does not work, if that can reassure you ^^'(I'll wait a little and contact Volks I guess...).

Congratulations on Miku's arrival, can't wait until you can finally get her .

Well my tracking from Volks JP does not work, if that can reassure you ^^'(I'll wait a little and contact Volks I guess...).

Congratulations on Miku's arrival, can't wait until you can finally get her .

 

Thanks! I'll be hanging with the grandparental units on Sunday, so that's when I'll get my grubby mits on her.

 

Sometimes it takes a bit for tracking numbers to really work, I've noticed, but it still couldn't hurt to double check that they didn't make a typo. Hope they get it sorted out for it! There's something fun about being a refresh monkey and watching the package go through different depots.